Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in your country.
Use of Information
Apart from where you have consented, or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Collecting Information from Users
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
2. Cookies and Applets
General Data Protection Regulation
We ensure we manage any data we collect from you in accordance with the GDPR where applicable.
Access to information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you and to keep this information accurate and up to date. If at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Links to other sites
We provide links to websites outside of our websites, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.
Problems or questions
The Dispute Clinic Cookies Policy was updated on 30 April 2021
What are cookies?
A cookie is a small data file, stored on the visitor’s computer or mobile device which uniquely identifies the computer or mobile device to the site and is used to control access to the site content and other functionality, for example, they can help us to remember your username and preferences or even allow us to recommend content we believe you'd be most interested in or would be most relevant to you.
What types of cookies does The Dispute Clinic use?
There are two types of cookies that we may use on our websites: “session cookies” and “persistent cookies”.
A session cookie is a temporary file used to store information regarding your current browser session. It is deleted when you close your browser. This type of cookie is used to facilitate your activities within that site.
A persistent cookie is a file that is saved on your computer and contains information that can be read by a website when you return to it. This type of cookie is to manage your user experience, or provide anonymous statistical analysis relating to your visits.
None of the cookies store any personal information that could be used to identify you.
First-party cookies and Third-party cookies
First-party cookies are cookies that are set by the websites of The Dispute Clinic directly. The Dispute Clinic may use the information you provide to assist us with database profiling. This is aimed at improving the quality of products and services offered to you.
Third-party cookies are cookies that are set on your computer or mobile device by external websites whose service are used on our websites.
Third-party cookies may also be placed on your computer or mobile device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet. These cookies use aggregate de-personalised information provided by The Dispute Clinic to help clients’ personalise your experience when you visit their website.
What are cookies used for by The Dispute Clinic?
How long will cookies stay on my device?
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device as long as your session on the website. Persistent cookies stay on your computer or mobile device until they expire, you opt-out or are deleted.
How do I opt-out of, control and delete cookies?
You may opt-out of The Dispute Clinic and third parties (whom The Dispute Clinic has a relationship with) using cookies by clicking here. This places an opt-out cookie on your computer or mobile device to indicate to The Dispute Clinic that you do not want The Dispute Clinic to collect or share online advertising data from cookies about you with our clients. By opting-out, this does not mean that you will no longer receive other non-cookie related marketing. However, if you ever delete the opt-out cookie from your browser, buy a new computer or mobile device, or change web browsers, you will need to perform the opt-out task again. It is only when an opt-out cookie is present on your browser that The Dispute Clinic knows that you have decided not to participate in The Dispute Clinic’s cookie advertising program. You may set your computer or mobile device’s internet browser to notify you when you receive any third party cookie, which includes The Dispute Clinic’s cookies, and be given a choice to block the cookie.
If you opt-out or delete a cookie, you may still use The Dispute Clinic’s websites, but you may be limited to the functionality in some areas.
"We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."
Terms & Conditions prepared by Eddison Cogan Lawyers